SmartHub Release W3.9.0 & APP 3.19.0
October 9, 2025| | in category Bug Fixes Comments Off on SmartHub Release W3.9.0 & APP 3.19.0

App Release 3.19.0

New Features

  • Users will now have to use their email address to log into the app. Users can have the same email address used between different stations still.
  • Updated the password reset function for users and improved the app experience.
  • Removed the app users ability to change their username.
  • Removed the user’s last name from the dashboard. Really long names were throwing off the formatting. And besides, you know who you are.

Bug Fixes

  • Corrected an issue where users were creating Station News, but the app was not allowing a widget to be selected.

Web Release 3.9.0

New Features

  • The user password experience received a much needed face lift where security was improved, along with how a station administrator can reset a user’s password or send their enrollment email.
  • Users are now prompted with a time-sensitive email and web session that will allow them to reset their password instead of a new password being sent to them.
  • All users MUST require an email for registration.
  • Last Incident Widget now has an option to show the remarks or not. Some jurisdictions need remarks NOT to show.
  • Stations who belong to a Parent Station will show their Parent Station on the dashboard.
  • The Weather API has been updated, and now even more information can be shared on the station display. The AQIor Air Quality Index, is now shown on each theme statically.
    • 0-50 = Good (GREEN)
    • 51-100 = Moderate (YELLOW)
    • 101-150 = Unhealthy for Sensitive Groups (ORANGE)
    • 151-200 = Unhealthy (RED)
    • 201-300 = Very Unhealthy (PURPLE)
    • 301-500 = Hazardous (MAROON)
    • 501-1000 = Very Hazardous (BROWN/BLACK)

Bug Fixes

  • Corrected the URL for Out-of-Service Apparatus.

Improvements

  • Continued to improve various queries and database tables.
  • Continued to improve logging capabilities.
  • Updated the Mid-Atlantic Region MIEMSS Hospital Status to use the new data from the organization.
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SmartHub Release W3.10.0 & APP 3.19.4
October 9, 2025| | in category Bug Fixes, Mobile App, Web Release Comments Off on SmartHub Release W3.10.0 & APP 3.19.4

App Release 3.19.4

New Features

  • If a jurisdiction has Radio/Talk Groups available in the CAD data, it can now be viewed in the app. Please contact APS if this can be implemented for your station.
  • Continued updating the login experience for users with better application feedback.

Web Release 3.10.0

New Features

  • Added Talk Groups to incident details if a jurisdiction has the data available.
  • Included a scroll speed for the Last Incident widget.

Bug Fixes

  • Corrected a column name issue when APS admins were creating new customers.
  • Fixed the Status Alert widget from stopping screen pages after the rotation from displaying.
  • Corrected an issue with a new user in multiple stations, and their app token doesn’t update. Improved a query that will allow the token to be updated when the user visits the app’s dashboard for each station they are viewing.
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SmartHub Release W3.10.1 & APP 3.20.0
October 9, 2025| | in category Bug Fixes, Feature Release, Mobile App, Web Release Comments Off on SmartHub Release W3.10.1 & APP 3.20.0

App Release 3.20.0

New Features

  • Station member list got a facelift.
  • Alert details show the time stamp.
  • Making an event shows the required fields and added tooltips.
  • Improved the user login experience with error feedback instead of “Service Failure.”

Bug Fixes

  • Users within multiple branches are now directed to the correct information when clicking on the notification. Users will be in the correct dashboard when viewing incident details.

Web Release 3.10.1

Bug Fixes

  • Corrected an issue with adding an event that happened under the hood with a null value.
  • Added some website redirects that were missing from some of the project folders.
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SmartHub Release W3.8.4
June 23, 2025| | in category Web Release Comments Off on SmartHub Release W3.8.4

Web Features:

  • Added (2) new shifts to be used for districts. 8-Day rotation, 2 shifts per day – AM and PM.
    • A/D, A/D, B/A, B/A, C/B, C/B, D/C, D/C
    • A/B, A/B, C/A, C/A, D/C, D/C, B/D, B/D

Web Bug Fixes:

  • Corrected some styling issues with Theme 2 and MIEMSS Widget.
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SmartHub Release W3.8.0
May 27, 2025| | in category Bug Fixes, Web Release Comments Off on SmartHub Release W3.8.0

Web Features:

  • Cleaned up the apparatus section of the web portal including improvements to the service history and how it can be viewed.
  • Within the web portal now, station admins can select which apparatus can be seen in the app for users to subscribe to.
  • Cleaned up the apparatus picture storage and eliminated duplicate file names. Some photos of apparatus may need new photos uploaded.
  • App users can begin signing into the app with their email address. The username will soon will be deprecated.
  • The weather radar widget setup now includes a zip code lookup and map preview of the level of zoom that is desired to be displayed. Big quality of life improvement.
  • Increased security and information request between the app and the web. Some users will need to update their app to the latest version if they haven’t already.
  • If you are a station within the state boundaries of MD or PA or VA or DC or WV or DE, a new widget is available to be configured for the MIEMSS hospital status. The organization is transitioning to a new method of displaying information, so changes may need to occur along the way. But now users can select which hospitals they would like to see on the station display and include that hospitals status.
  • Huge feature here – Station News widget sharing. An APS admin must work with the station admin to assign Parent/Child station connections, but once that is done, any child station can now display the news widgets from the parent station. This is huge that one station can now display and make changes from a central location for the district to see.

Web Bug Fixes:

  • Corrected a visual issue within incident details and the incident history. Added some styling to better see what changed between updates.
  • Corrected the Last Incident widget and how incident pictures are displayed. Also increased the font size for the displays and added scrolling for this widget.
  • Fixed a sync issue between the station’s alerting controller and how it didn’t sync the CAD/Status/Transfer groups correctly.
  • When a station user is marked inactive, their phone token is now removed from the records until they are marked active and sign back into the app.
  • Corrected a bug when doing a bulk import of station users and sending the welcome emails.
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SmartHub Release W3.7.0 & APP 3.18.0
May 7, 2025| | in category Bug Fixes Comments Off on SmartHub Release W3.7.0 & APP 3.18.0

Web Features:

  • Station admins can now control users ability to use the Special Hazard button in the app. This is maintained similarly to the Recall button. By default, when this feature gets implemented, all users will have the button disabled.
  • New Informational Alerts Widget and control. Contact APS Firehouse Alerting if your district has data that can be taken advantage of for this type of information. Information Alert examples may include Street Closures, Weather Updates, CAD Center Messages, Working Incidents, Hospital Status.
  • Alerts page has been updated and cleaned up.
  • Station Admins now have further control to show or not show Unavailable Personnel on the station’s In-Station Status widget.
  • When deleting station members and stations, the database optimizes now and removes old records.

App Features:

  • News Section now includes a drop-down menu that allows quick filtering of the different Information Widgets Available.
  • Updated some navigation within the incident menus.
  • Special Hazard within Incident Details can now be hidden for users through the Smarthub Web Portal.
  • Screenshots and screen recording are no longer available during the use of the app. This is a fundamental change and will not be reversed or turned off for specific districts.
  • Increased security during API calls between the app and data connections.

Web & App Bug Fixes:

  • Corrected an issue with not being able to download the incident list. This did spark an awareness to also improve upon the exports. Stay tuned for the improvement.
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SmartHub Release W3.6.0 & APP 3.17.1
March 14, 2025| | in category Bug Fixes, Mobile App, Web Release Comments Off on SmartHub Release W3.6.0 & APP 3.17.1

Web Features:

  • Now previewing the theme colors is easier by using a live representation of the station’s display in Theme Settings.
  • Added Station Branch IDs for better matching subscription groups.
  • Added App Version to the Member App Report.
  • Corrected and improved the Scheduling for existing shifts.

App Features:

  • Decreased the log in time to the dashboard and incident list.

Web & App Bug Fixes:

  • Corrected an issue with the backend with members subscribing to ‘All’. There is room for improvement still in the app. That is being worked on.
  • Corrected an issue with the matching apparatus looking for deleted apparatus in addition to active and in-active. No longer includes deleted apparatus.
  • Corrected the method to delete apparatus. It is now properly removing the apparatus.
  • Corrected an issue with not being able to move incident types in the management page in the web portal.
  • Corrected the font coloring in some of the drop-down menus in the app.
  • Corrected the font coloring for En Route selections.
  • Cleaned up server logging and deprecated older logging methods.
  • Ongoing basic housekeeping and project cleanup.
  • Added server services documentation and automation
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SmartHub Release W3.5.1
February 10, 2025| | in category Bug Fixes Comments Off on SmartHub Release W3.5.1

Bug Fixes:

  • Corrected the notification message for added news from the web portal to the app.
  • Corrected a Service Failure error when viewing an incident’s details in the app that the station did not have apparatus created yet.
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SmartHub Release W3.5.0 & App 3.17.0
February 5, 2025| | in category Bug Fixes, Feature Release, Mobile App, Web Release Comments Off on SmartHub Release W3.5.0 & App 3.17.0

Web Features:

  • Now with the ability to have Multiple Information Widgets, we are introducing an inline “What You See is What You Get” editor.
    • Make Tables, lists, Colors, and Fonts.
    • It is a work in progress, but it is intuitive to get started with.
    • In-line pictures can be used now in the editor.
  • The Informational Widgets now display the new editing.
  • Feature work for Matched Station Units for the Incident Detail in the app.
  • The CAD Subscription page received a face lift to make it more interactive and flow better.
  • Feature work for En Route Users to clear themselves from En Route and the station’s display.
  • Updated logging and administrative onboarding.

App Features:

  • Incident Details now highlight in Red the units that belong to the user’s station in the unit list making it easier to identify assignment order.
  • The app now has an editor that allows for editing tables, lists, colors and fonts.
  • You can now select which Informational Widget the information will display in on the station displays.
  • Users can now select ‘Clear’ as an option for when they went En Route. This will also remove them from the station display.

Web & App Bug Fixes:

  • Corrected the Theme 2 styling some and matching fonts.
  • Corrected the incident details in the WEB to show all the alerted CAD groups properly now.
  • Corrected an issue with users not being able to go En Route after an incident has been updated.
  • Ongoing basic housekeeping and project cleanup.
Learn More

SmartHub Release 3.16.4
January 7, 2025| | in category Bug Fixes Comments Off on SmartHub Release 3.16.4

Bugfixes

  • Corrected issue with Incident Count Doubling on refresh.
  • Corrected issue with some screens having the wrong font color based on the station’s theme color.
Learn More
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