SmartHub Release W4.1.0 & App 3.20.4
June 22, 2026| | in category Bug Fixes, Mobile App, Web Release Comments Off on SmartHub Release W4.1.0 & App 3.20.4

On the heels of the last release, we have a smaller update to both the Smarthub Web Portal and the Smarthub App. There was some updates made to libraries the project uses that provided security and effeciency increases.  There were some updates done to the servers, certificates, and DNS records. Apologies for any downtime experienced with the Smarthub station displays during that update.

There still seems to be some users emailing in about account administration, please continue to reach out to us to get that fixed and for us to update you on the new changes and features.

Web Release 4.1.0

– Export News from the web editor. Not all the formatting, will export correctly unfortunately, but the information can be exported to .pdf and .docx. Hope this helps some.

– Permanently updated all widget scroll delay timings to 2 secs before scrolling starts.

App Release 3.20.4

– Previous Incidents no longer crashes the application or stutters when attempting to view or date search for incidents.

– Improved some notification settings when clicking on them that weren’t navigating to the application properly.

– Fixed a permission issue with apparatus not allowing different access level permissions.

Bug Fixes

– Remove Temp Files from 4.0.0 release

– Updated libraries on the servers, patching security and enhancements

– Corrected Input Field Hints from ‘Username’ to ‘Email’ on the Smarthub Login Screen

– Checking administration for apparatus permissions does not update the user permissions correctly

– Corrected an issue where certain widgets weren’t scrolling and was showing the scrolling bar visually on the displays

– Removed scroll speed reference from live weather map settings and labeled it correctly as ‘Zoom Level’

– Exterminated a bug with Long Station Names in header/dashboard that threw the width all off and made visual formatting errors

– Removed the need to check for login id in new-user.html. This was causing an error on users without a login id and only an email.

– Fixed a bug where disabled members still got notifications from the Smarthub App.

– Corrected a bug where sending alerts from the web wasn’t notifying the users unless its to all members.

Learn More

SmartHub Release W4.0.0
May 18, 2026| | in category Bug Fixes, Feature Release, Web Release Comments Off on SmartHub Release W4.0.0

Web Relese 4.0.0

  • Major Release:
    • Station Users will now be able to log into the web portal to manage aspects of the station’s Smarthub System.
    • Previous Station Administrator usernames are no longer valid. All logins are now an email address. Please email support if you are an admin that can’t log into the account.
    • By default, previously recorded station admin emails will carry over as the new station admin.
    • Feel free to assign members to station roles. Call or email our team if there are questions. Only station admins can assign other station admins.
    • Previous App permissions will remain the same.
    • New Station Selector function for members within different stations, that user may and can have different administrative roles per station.

Bug Fixes

  • Fixed an issue with an member import and a duplicate user in the csv file.
  • Added pagination to the previous incidents for the App. App update soon to follow.
  • Removed the use of the non-json database column. This fixes a bug that bad characters would make a station’s news list not appear for the station admin.
  • Database updates and column type updates
  • Fixed a bug that a station member could not be deleted if they were previously listed as a Vendor’s admin/contact.
  • Web users couldn’t log out when on the Incident Type Management page, this was corrected.
  • A bug was fixed when adding ranks that were allowed to have Special Hazard permissions.
  • Squashed a bug where updating the New Member Widget wasn’t behaving properly.
  • Fixed a bug in the web portal when editing an event, the user couldn’t click on the attachment to view.
  • Corrected an issue with the News Widget where all the information wasn’t being shown, it was ending early in the scrolling. Now it scrolls all of it.
Learn More

SmartHub Release W3.12.0
March 18, 2026| | in category Bug Fixes, Web Release Comments Off on SmartHub Release W3.12.0

Features

  • Added an ICS/iCal/Outlook feed widget. Call our office for help setting it up if needed. Users can import an active calendar feed and the SmartDisplay can be setup to show the events. This will not show in a calendar view.
  • Streamlined incident processing with the database and notifications.

Bugfixes

  • Corrected when editing an user in the web portal, the Recall and Special Hazard boxes will be populated correctly.
Learn More

SmartHub Release W3.10.0 & APP 3.19.4
October 9, 2025| | in category Bug Fixes, Mobile App, Web Release Comments Off on SmartHub Release W3.10.0 & APP 3.19.4

App Release 3.19.4

New Features

  • If a jurisdiction has Radio/Talk Groups available in the CAD data, it can now be viewed in the app. Please contact APS if this can be implemented for your station.
  • Continued updating the login experience for users with better application feedback.

Web Release 3.10.0

New Features

  • Added Talk Groups to incident details if a jurisdiction has the data available.
  • Included a scroll speed for the Last Incident widget.

Bug Fixes

  • Corrected a column name issue when APS admins were creating new customers.
  • Fixed the Status Alert widget from stopping screen pages after the rotation from displaying.
  • Corrected an issue with a new user in multiple stations, and their app token doesn’t update. Improved a query that will allow the token to be updated when the user visits the app’s dashboard for each station they are viewing.
Learn More

SmartHub Release W3.10.1 & APP 3.20.0
October 9, 2025| | in category Bug Fixes, Feature Release, Mobile App, Web Release Comments Off on SmartHub Release W3.10.1 & APP 3.20.0

App Release 3.20.0

New Features

  • Station member list got a facelift.
  • Alert details show the time stamp.
  • Making an event shows the required fields and added tooltips.
  • Improved the user login experience with error feedback instead of “Service Failure.”

Bug Fixes

  • Users within multiple branches are now directed to the correct information when clicking on the notification. Users will be in the correct dashboard when viewing incident details.

Web Release 3.10.1

Bug Fixes

  • Corrected an issue with adding an event that happened under the hood with a null value.
  • Added some website redirects that were missing from some of the project folders.
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SmartHub Release W3.8.4
June 23, 2025| | in category Web Release Comments Off on SmartHub Release W3.8.4

Web Features:

  • Added (2) new shifts to be used for districts. 8-Day rotation, 2 shifts per day – AM and PM.
    • A/D, A/D, B/A, B/A, C/B, C/B, D/C, D/C
    • A/B, A/B, C/A, C/A, D/C, D/C, B/D, B/D

Web Bug Fixes:

  • Corrected some styling issues with Theme 2 and MIEMSS Widget.
Learn More

SmartHub Release W3.8.0
May 27, 2025| | in category Bug Fixes, Web Release Comments Off on SmartHub Release W3.8.0

Web Features:

  • Cleaned up the apparatus section of the web portal including improvements to the service history and how it can be viewed.
  • Within the web portal now, station admins can select which apparatus can be seen in the app for users to subscribe to.
  • Cleaned up the apparatus picture storage and eliminated duplicate file names. Some photos of apparatus may need new photos uploaded.
  • App users can begin signing into the app with their email address. The username will soon will be deprecated.
  • The weather radar widget setup now includes a zip code lookup and map preview of the level of zoom that is desired to be displayed. Big quality of life improvement.
  • Increased security and information request between the app and the web. Some users will need to update their app to the latest version if they haven’t already.
  • If you are a station within the state boundaries of MD or PA or VA or DC or WV or DE, a new widget is available to be configured for the MIEMSS hospital status. The organization is transitioning to a new method of displaying information, so changes may need to occur along the way. But now users can select which hospitals they would like to see on the station display and include that hospitals status.
  • Huge feature here – Station News widget sharing. An APS admin must work with the station admin to assign Parent/Child station connections, but once that is done, any child station can now display the news widgets from the parent station. This is huge that one station can now display and make changes from a central location for the district to see.

Web Bug Fixes:

  • Corrected a visual issue within incident details and the incident history. Added some styling to better see what changed between updates.
  • Corrected the Last Incident widget and how incident pictures are displayed. Also increased the font size for the displays and added scrolling for this widget.
  • Fixed a sync issue between the station’s alerting controller and how it didn’t sync the CAD/Status/Transfer groups correctly.
  • When a station user is marked inactive, their phone token is now removed from the records until they are marked active and sign back into the app.
  • Corrected a bug when doing a bulk import of station users and sending the welcome emails.
Learn More

SmartHub Release W3.6.0 & APP 3.17.1
March 14, 2025| | in category Bug Fixes, Mobile App, Web Release Comments Off on SmartHub Release W3.6.0 & APP 3.17.1

Web Features:

  • Now previewing the theme colors is easier by using a live representation of the station’s display in Theme Settings.
  • Added Station Branch IDs for better matching subscription groups.
  • Added App Version to the Member App Report.
  • Corrected and improved the Scheduling for existing shifts.

App Features:

  • Decreased the log in time to the dashboard and incident list.

Web & App Bug Fixes:

  • Corrected an issue with the backend with members subscribing to ‘All’. There is room for improvement still in the app. That is being worked on.
  • Corrected an issue with the matching apparatus looking for deleted apparatus in addition to active and in-active. No longer includes deleted apparatus.
  • Corrected the method to delete apparatus. It is now properly removing the apparatus.
  • Corrected an issue with not being able to move incident types in the management page in the web portal.
  • Corrected the font coloring in some of the drop-down menus in the app.
  • Corrected the font coloring for En Route selections.
  • Cleaned up server logging and deprecated older logging methods.
  • Ongoing basic housekeeping and project cleanup.
  • Added server services documentation and automation
Learn More

SmartHub Release W3.5.0 & App 3.17.0
February 5, 2025| | in category Bug Fixes, Feature Release, Mobile App, Web Release Comments Off on SmartHub Release W3.5.0 & App 3.17.0

Web Features:

  • Now with the ability to have Multiple Information Widgets, we are introducing an inline “What You See is What You Get” editor.
    • Make Tables, lists, Colors, and Fonts.
    • It is a work in progress, but it is intuitive to get started with.
    • In-line pictures can be used now in the editor.
  • The Informational Widgets now display the new editing.
  • Feature work for Matched Station Units for the Incident Detail in the app.
  • The CAD Subscription page received a face lift to make it more interactive and flow better.
  • Feature work for En Route Users to clear themselves from En Route and the station’s display.
  • Updated logging and administrative onboarding.

App Features:

  • Incident Details now highlight in Red the units that belong to the user’s station in the unit list making it easier to identify assignment order.
  • The app now has an editor that allows for editing tables, lists, colors and fonts.
  • You can now select which Informational Widget the information will display in on the station displays.
  • Users can now select ‘Clear’ as an option for when they went En Route. This will also remove them from the station display.

Web & App Bug Fixes:

  • Corrected the Theme 2 styling some and matching fonts.
  • Corrected the incident details in the WEB to show all the alerted CAD groups properly now.
  • Corrected an issue with users not being able to go En Route after an incident has been updated.
  • Ongoing basic housekeeping and project cleanup.
Learn More

SmartHub Release W3.3.0
November 11, 2024| | in category Bug Fixes, Web Release Comments Off on SmartHub Release W3.3.0

Features: 

  • Incident Address Metric Page within the Incident Menu
  • Added logging for Station Controller Status Alerts (Informational Alerts)
  • Check out the new Special Hazard Management
    • Cleaned up the Management Page
    • No more copying and pasting, utilizing Database Matching
    • Added descriptions to help utilize the tool
    • Cleaned up queries when Special Hazard Incidents no longer exist and caused a bug
    • The management page keeps the user on the same page when editing or adding a new hazard
  • Prepped Future Enhancements for Multiple News Widgets
  • Prepped Future Enhancements for the database to keep the user’s device token updated

Bug Fixes

  • Corrected an issue with the Apparatus Page showing debug information
  • Corrected a persistent error message to a function that didn’t need to exist for every page
  • Corrected logging for CAD Group Sync’ing from the APS Controller
  • Disallowed a ‘Zero’ in screen timing in widget settings
Learn More
410-239-4644
info@firehousealerting.com